At EaseVibes, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal data when you explore our science-based sound programs for relaxation, anxiety relief, and better sleep. We are committed to full transparency and data protection.

Who we are
Our website address is: https://www.easevibes.com. EaseVibes is a brand owned and operated by LPK Smart Solutions Ltd., located at Maidstone, Knightrider Street, UK, ME16LU3. For any privacy-related concerns, you can contact us at support@easevibes.com.

What personal data we collect and why we collect it
We collect various types of personal data from users and site visitors, including:

Personal Data: Name, email address, personal account preferences.
Transactional Data: Purchase information.
Technical Data: Information about cookies, IP addresses, browser type, and operating system.

We collect this data to:
- Provide and manage your account.
- Process transactions and send you related information.
- Improve our website and services.
- Communicate with you, including sending promotional emails (with your consent).

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
If you use our contact form, we collect your name, email address, and any other information you provide. We keep contact form submissions for six months for customer service purposes but do not use the information submitted through them for marketing purposes.

Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. We use cookies for:
- Session management.
- Personalization.
You can manage your cookie preferences through your browser settings.

Who we share your data with
We share your data with third-party providers to help us operate our website and provide our services. These providers include:
- Payment processors (e.g., PayPal, Stripe)
- Cloud storage services (e.g., AWS, Google Cloud)
- Email marketing services (e.g., MailerLite)
We only share the necessary data with these providers and ensure they comply with data protection regulations. For more information, please refer to their privacy policies.

How long we retain your data
We retain personal data for different periods depending on the type of data:
Contact form entries: 6 months
Customer purchase records: 10 years
What rights you have over your data

You have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to the processing of your data.
- Request data portability.
To exercise these rights, please contact us at support@easevibes.com.

Where your data is sent
We may transfer your data outside the European Union to our third-party providers. We ensure that these transfers comply with European data protection standards through agreements such as Privacy Shield, model clauses, or binding corporate rules.

Contact information
For privacy-specific concerns, please contact our Data Protection Officer at support@easevibes.com.

Additional information

How we protect your data
We implement various measures to protect your data, including:

- Encryption

- Two-factor authentication

- Staff training in data protection

What data breach procedures we have in place
We have procedures in place to deal with data breaches, including internal reporting systems and contact mechanisms.

What third parties we receive data from
We may receive data about users from third parties, including advertisers. This data is used to enhance our services and provide targeted advertising.

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

This website uses Burst Statistics, a Privacy-Friendly Statistics Tool to analyze visitor behavior. For this functionality we (this website) collect anonymized data, stored locally without sharing it with other parties. For more information, please read the Privacy Statement from Burst.